Customer Success Manager, Venn

Location: New York, New York, United States

Ref#: POS-4742

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Two Sigma is a financial technology company in SoHo that explores the fascinating intersection of big data, artificial intelligence, and finance. We currently manage over $47 billion AUM with 1,200+ staff spanning New York, London, Houston, and Hong Kong. We apply the scientific method to investment management and are not your typical investment manager. We follow principles of technology and innovation with equal regard to principles of investment management. Fields like machine learning and distributed computing guide us. Since 2001, we have searched for ways that these kinds of technologies can make us better at what we do.

 

About Venn:

Venn is an application of the Two Sigma technology platform, grounded by our investment research and inspired by our years of Client Solutions Advisory work. With Venn, institutional investors can understand how individual risk factors contribute to overall performance and and portfolio risk and bring new quantitative views to investment selection and strategic asset allocation. Venn is a systematization of much of the manual work previously performed by portfolio managers and our Client Solutions Advisory team and the continued development of Venn represents a significant investment on the part of Two Sigma to bring our market leading technology and research to the broader institutional investor community. As we continue to build features, we expect Venn to become an indispensable tool that everyone from Analysts to CIO's use to guide their investment decisions and expose them to strategies that will best achieve their investment goals and obligations through data.

 

Mission:

Drive engagement of Venn through customer support, marketing communications and product development feedback. Establish best practices for customer success and develop strategies to ensure we’re providing excellent user experience across the product.

                                                                                                                                                                                                                                                    

Responsibilities:

 

Qualifications:

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