Client Service Manager

New York, New York, United States

Ref#: POS-11183

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Two Sigma is a different kind of investment manager. Since 2001, we have used data science and technology to derive insights that forecast the future and discover value in markets worldwide. Our team of scientists, technologists and academics looks beyond traditional finance to understand the bigger picture and develop creative solutions to some of the world’s most difficult economic problems. Our work spans markets and industries, from insurance and securities to private investments and new ventures.


We are seeking a motivated and detail-oriented IR professional to join our Client Service team. Please note that the Client Service team interacts directly with our investors, though this is not a fundraising role.


You will take on the following responsibilities:


  • Partner with sales and relationship managers to deliver first class client service to current and prospective investors

  • Host operational due diligence meetings and present key business updates

  • Complete due diligence questionnaires and requests for proposals, ensuring that the firm is appropriate described in external materials

  • Suggest and drive enhancements to processes and reports, in line with industry developments and best practices

  • Collaborate closely with various teams throughout the organization on cross-platform initiatives that mitigate business risk and advance the client experience


You should possess the following qualifications:


  • 6-10 years of related experience within an investor relations, operational due diligence or RFP writer role

  • BA/BS degree with a strong academic record

  • Proficiency with IR standards and industry trends with an interest in process improvements

  • Ability to balance a dynamic workload and exercise good judgement across a variety of requests

  • Capable of operating efficiently within a team and independently

  • Sharp communication and presentation skills and acute attention to detail

  • Series 3 is required (Two Sigma will sponsor if needed)


You will enjoy the following benefits:


  • Core Benefits: Fully paid medical and dental insurance premiums for employees and dependents, competitive 401k match, employer-paid life & disability insurance

  • Perks: Onsite gyms with laundry service, wellness activities, casual dress, snacks, game rooms

  • Learning: Tuition reimbursement, conference and training sponsorship

  • Time Off: Generous vacation and unlimited sick days, competitive paid caregiver leaves


We are proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.