Evening Receptionist

New York, New York, United States

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General Purpose

Receptionists are vital to the success of any company simply because they are every company's first official representative.  The primary purpose of the Receptionist is to project a professional and courteous impression to our clients, consultants, employees and any other guests.  As a Receptionist at Two Sigma, you will handle the flow of people through the business and ensure that all reception-related responsibilities are completed accurately and delivered with high quality and in a timely manner.

The Receptionist – evening support job description will include a variety of assignments and duties, where possessing a professional attitude, excellent verbal and written communication and interpersonal skills are of utmost importance in the daily operation of the team.  The position reports to the Head of Office Services.

Work hours:  12pm-9pm

  • 12-4pm:  Floater lunch coverage support
  • 4-5pm:  Break
  • FL Reception desk & Executive Suite area

Main Job Tasks and Responsibilities

  • answer telephone, screen and direct calls
  • take and relay messages
  • provide information to callers
  • greet persons entering organization
  • direct persons to correct destination
  • deal with queries from the public and customers
  • ensure knowledge of staff movements in and out of organization
  • monitor visitor access and maintain security awareness
  • provide general administrative and clerical support
  • prepare correspondence and documents
  • receive and sort mail and deliveries
  • schedule appointments
  • maintain appointment diary either manually or electronically
  • organize conference and meeting room bookings
  • co-ordinate meetings and organize catering
  • monitor and maintain office equipment & nearby supply areas
  • control inventory relevant to reception area
  • maintain the reception area tidy as well as nearby conference rooms

 

Education and Experience

  • 4 year college/university degree
  • GPA > 3.0
  • previous experience working in reception in an office or hospitality setting
  • knowledge of administrative and clerical procedures
  • knowledge of computers and relevant software application
  • knowledge of customer service principles and practices
  • keyboard skills
  • ability to work a switchboard

Key Competencies

  • verbal and written communication skills
  • professional personal presentation   
  • customer service orientation  
  • information management
  • organizing and planning
  • attention to detail
  • initiative
  • reliability
  • stress tolerance 
  • handle difficult situations
  • quick learner
  • be able to understand the nature of the business where he/she works
  • be able to multi-task
  • be able to handle several situations at once with poise and confidence
  • be able to work in a fast-paced, deadline driven work environment

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